Pre-Flight Info

Passenger Dress Code

For your comfort and enjoyment, we recommend you wear casual, comfortable clothing. Solid, flat footwear is essential (no high heels or sandals please). Our flight location is typically ten degrees lower than the temperature in the city of Las Vegas. It’s not colder in the air than on the ground, but you will be outside for 3-4 hours. Wearing layers or bringing a light sweater or jacket might make you more comfortable if temperatures are cool when we set off in the morning or after we land in the evening.

Wear Layers: So you can add or remove clothing as you see fit.
Wear Long pants: To protect you against bushes.
Boots or sneakers: Hiking boots to walk in the desert.
Bring a hat: If you're sensitive to the heat, please bring a hat.

Heels or sandals: Avoid them to keep your ankles safe during a bumpy landing or on uneven and muddy terrain.
Uncomfortable clothes: To climb in and out of the basket comfortably.

Passenger Restrictions

In order to fly, passengers must be in good physical condition due to the possibility of a rough landing. All passengers must be able to climb in and out of the basket, stand for the entire flight and walk out of a field if necessary.

As a result, we require that all of our guests meet the following minimum requirements to be allowed to fly:

Passengers must be at least 6 years old
Ages 6-18 requires a parent or guardian to fly
Maximum weight per passenger cannot exceed 280lbs / 127 Kilograms / 20 stone
Passengers maybe asked to be weight for accuracy at check-in
It is strongly recommended that someone in the party be able to communicate in English

For the safety of all our passengers, we cannot fly any passenger who have had in the past 2 years, or currently have, the following medical issues:

Expectant Mothers
Back, Neck, Knee, Hip, Joint, Bone, Osteoporosis or similiar issues
Inability to walk unassisted or stand for one hour unassisted
Inability to walk unassisted or stand for one hour unassisted
Uses a cane, walker, wheel chair, or scooter
Physical Limitations
Severe Auditory Restrictions
Recent surgeries or other conditions that may be aggravated during flight and landing.

Flight Status Line

After 8pm in the evening prior to your flight, we will record a message to update the status of your flight. You can listen to this message by calling: (702) 608-8382

We usually meet around 2 hours prior to sunrise, at 4390 Polaris Ave Las Vegas, NV. The office is located just west of Aria Resort and Casino. From there, we will bring you to our flying area, around 1h drive from the Strip.

Meeting Location

Las Vegas Ballon Rides
4390 Polaris Avenue
Las Vegas, NV 89103, US

Vegas Balloon Rides Welcome Center is about a 5-minute taxi ride from the strip

Day Of Flight Information